This is an email we received from a member of the team that helped us clean the mud out of our house. They stayed with us for several hours and gave us lunch. We have no words to express how thankful we are for this team of volunteers. Volunteers people! We both tear up at the mere mention of the RFS now.
It's really hard, new and overwhelming being on the receiving end of charity. We've been inundated by support from our friends. People traveling down to help us scrub walls, people sending us cards and vouchers. Having to take feels strange and having nothing to offer back except thank you and a promise of a celebration when we have our home again.
It's weird being in a neighborhood that's been stripped. House after house stands empty, doors and windows open to let any dry air in, no lights on at night, no traffic, no people sounds - just frogs and mosquitoes. But whilst we are in this lonely place we don't feel alone. We feel comforted in our sadness - our shiny fledgling life that was just becoming familiar and stopped so suddenly, at least we have our friends and family and neighbors. We are so sad but so grateful. We are saying thank you thank you but we are speechless.
Hi Tim and Sophie,
I recognize the young couple on the front of the Advertiser.
They are the young people whose house I walked into on Sunday morning and thought you could do with a hand.
You might get emotional about the help you received but my tanker crew
were really happy to help. Remember we train to help and it is a gift we
To me Sunday was a special day in my volunteer emergency services life
(24 years). It was very rewarding and very Australian. A lot of the time
we go to incidents which we can't control. Just clean up the mess and
go on. Occasionally we win and Sunday was a win, we supported 5
families to varying degrees helping them on their new path.
What made us happy in part was your self help/resilience, the
neighbors helping each other and the friendliness with which you let us
into your lives.
If you two need to talk to someone at any stage, then do so. There will
be up and downs and you will learn more but each other and yourselves.
This is the normal stress from an abnormal situation.
To quote John Done: "No man is an island entire of itself; every man
is a piece of the continent, a part of the main".
I understand you feel you can't thank us enough but you will thank us
by rebuilding your home and living a good and fruitful life. That is